FAQ

What aftersales support does CC5 Visuals offer?


When you purchase an item from us, you will also get access to our full support programme where we guide you through all the steps of starting and maintaining your business which includes:

  • Access to our WhatsApp support group with likeminded people.
  • Software training & support 
  • Sharing Bookings
  • Setting up & taking down
  • Marketing strategies 
  • Tricks and tips of how to stay ahead of the business

I need specific information about a product


Our product listings have a many detailed Photos, Videos & Information in the description. If your question is not answered here, use our contact us page to get in touch with a specialist.

Where does CC5 Visuals Cover?


We deliver our products all over the world free of charge and we provide our Hire services anywhere in the UK. Overseas enquiries are also welcome. 

I need an item that I can't see on your website, what should I do?


We sell and hire all things events related! Get in touch with us via any of our contact methods on the contact us page. Chances are, we'll be able to provide it for you! 

I want to view an item in person before I buy, what do I do?


Get in touch with us via our Contact Us page & book an appointment!

Which Software should I use?


Do your research into softwares and find the one that is best for you. Take advantage of free trials and spend some time learning! For Windows & Apple Devices, LumaBooth is a good place to start for beginners. Easy to use & cost efficient. Touchpix has slightly better quality Output but is more expensive. 

There are other softwares out there like Snappic, Breeze, Booth.Events etc.

Which Printer should I buy?


We sell a range of printers from £179 - £1149. The more you spend, the better quality and reliability you will get. Printers are an investment! The best and most cost efficient printer for the long term is the DNP RX1 HS.

A wireless printing module will save you a lot of time and energy. Your setup will also look cleaner.

How much is Delivery?


Delivery is Free for ALL ORDERS Worldwide!

Where should I go for Public Liability Insurance? Is it important?


Yes it is very important. The most cost effective company for Photobooths is MDJN. For other events hire equipment, try Simply Business or Sharrocks.

I need to get more bookings, I’m really struggling and don’t know where I’m going wrong, what do I do?


Improve your setup, invest in a high quality setup and extras. Use Professional equipment and always keep upgrading. Everyone else is evolving, and you must too. Invest in your marketing and content. When you buy an item from us, we will provide you with a long list of Marketing Strategies which is worth thousands by itself!